Reef and Beef Twins
Privacy Policy
Last updated: 18th May, 2025
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Introduction
Reef and Beef Twins (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose personal information through our website, htpps://www.reefandbeeftwins.com.au.
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1. What Information We Collect
- Name
- Email address
- Contact details
- IP address
- Any other information you provide (e.g. through contact forms or newsletter sign-ups)
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2. How We Collect Information
- When you subscribe to our newsletter
- When you contact us via the website or email
- Through website cookies and analytics tools
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3. Why We Collect Your Information
- Respond to your enquiries or messages
- Send newsletters or updates (with your consent)
- Improve our website and content
- Comply with legal obligations.
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4. Disclosure of Your Information
We do not sell or rent your personal information. We may share it with:
- Trusted service providers (e.g. email platforms, website hosts)
- Government or legal authorities if required by law.
Some service providers may be located overseas. In such cases, we take reasonable steps to ensure they comply with Australian privacy standards.
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5. Storage and Security
Your personal information is stored securely using physical, electronic, and procedural safeguards. While we take all reasonable steps to protect your information, we cannot guarantee the security of any data transmitted over the internet.
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6. Access and Correction
You have the right to access or correct your personal information. To do so, please contact us at:
Email: reefandbeef68@gmail.com
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7. Complaints
If you believe we have breached your privacy, please contact us. We will investigate and respond as quickly as possible.
If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
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8. Cookies and Analytics
We may use cookies and analytics tools (e.g. Google Analytics) to understand how visitors use our website. You can disable cookies through your browser settings.
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9. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
10. Payment Information
We may collect payment and billing information when you make a purchase. Payment processing is handled by secure third-party providers (e.g. PayPal,
Stripe, Square, etc.), and we do not store your credit card details on our servers.
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11. Order Fulfilment
We use your personal information (such as name, email, shipping address) to process and deliver your orders, send order confirmations, and provide customer service.
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12. Marketing and Promotions
We may send marketing communications related to our books, products, or services. You can opt out at any time using the “unsubscribe” link in emails.
We only send marketing emails with your consent.
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13. Refunds and Returns
For details about refunds, returns, or exchanges, please see our Refunds Policy or contact us directly.
Contact Us
For any questions about this Privacy Policy, please contact:
Jacki James or Kylie Fisher
Email: reefandbeef68@gmail.com
Website: htpps://www.reefandbeeftwins.com.au